Goldbit Privacy Policy: How Your Personal Information Is Collected, Stored, and Protected
Your privacy at goldbit matters deeply to us. This policy explains in detail — what data we collect, why we collect it, how long we retain it, who we share it with, and what rights you have over your information.
Why You Should Read This Privacy Policy and Who It Applies To
When you visit goldbit.pro, register, or use any of our services, certain information is naturally generated or collected. You have the right to know how that information is used — and making that clear is exactly what this privacy policy is for.
We understand that privacy policy documents are often lengthy and filled with complex language that most people simply don't want to read. goldbit believes in solving that problem — which is why this policy is written in plain, straightforward language, so you can clearly understand what happens with your information.
This privacy policy applies to all goldbit services — including website browsing, account registration, playing games, making payments, and contacting customer support. By using goldbit, you are considered to have agreed to this policy.
Six Core Pillars of the goldbit Privacy Policy
Data Protection
All your personal data is protected with SSL encryption. Regular security audits are conducted to prevent unauthorised access.
No Data Selling
Goldbit never sells your personal data to third parties. Personal profiles are never shared with advertisers.
Minimal Data Collection
Only the information necessary to provide our services is collected. We do not ask for unnecessary personal data.
Your Controls
You have the right to request access to, correction of, or deletion of your data. We respond within a reasonable timeframe.
Transparency in English
Every section of this privacy policy is written in plain, easy-to-understand English. Our goal is to explain things simply, without complex legal language.
Specific Retention Period
Data is not stored indefinitely. Each type of data has a defined retention period — once it expires, the data is securely deleted.
1What Types of Data We Collect
Goldbit collects different types of data in different situations. These fall into three main categories — information you provide directly, data generated automatically while you use the service, and information received from third parties.
Information You Provide Directly
The most direct type of data is what you provide yourself. This includes:
- Registration Information: Full name, email address, date of birth, and phone number (where applicable).
- KYC Documents: National ID (NID), passport, driving licence, or proof-of-address documents.
- Payment Information: Deposit and withdrawal amounts and methods. Full card or mobile banking numbers are never stored.
- Contact Information: Content of emails or messages sent to customer support.
- Responsible Gambling Information: If you set budget limits or self-exclusion, that information is recorded.
Automatically Collected Information
Some information is automatically logged while you use the site. This is primarily for technical and operational purposes:
- Log Data: IP address, browser type and version, page visit time and date.
- Device Information: Operating system, screen resolution, mobile or desktop.
- Gaming Activity: Which games you played, how long you played, and how much you wagered — this information is linked to your gaming account.
- Cookie Information: How cookies work is explained in detail in a separate section below.
Data Received from Third Parties
- KYC verification results from identity verification services.
- Transaction confirmation from the payment provider.
- Risk assessment data from fraud prevention systems.
| Data Type | Example | How We Collect Information |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | Provided directly by you |
| Contact Information | Email, Phone | Provided directly by you |
| Financial Information | Transaction History | Direct & Payment Providers |
| Technical Information | IP, Browser, Device | Automatic |
| Gaming History | Bets placed, game names, timestamps | Automatic |
| KYC Documents | Passport scan, selfie | Provided directly by you |
2Why This Data Is Collected
Goldbit only collects data for specific, legitimate purposes. Data is never collected for unnecessary reasons.
To provide our services
- To create and manage your account.
- To deliver Live Casino, game show, and Sports Betting services.
- To process deposits and withdrawals.
- To provide customer support.
- To keep responsible gaming tools (budget limits, self-exclusion) functioning effectively.
For security and fraud prevention
- To detect and prevent unauthorised access to your account.
- To prevent money laundering and financial fraud.
- To verify age and ensure users under 18 cannot access our services.
- To detect multiple accounts.
For platform improvement
- To analyse which sections of the site are most visited and how users interact with them.
- To improve the mobile browsing experience.
- To improve the quality and relevance of our content.
For Legal Compliance
In certain cases, we are legally required to retain data. For example, records of financial transactions must be kept for a specified period.
3Legal Basis for Data Collection
The legal bases on which we process your data are set out below. Under international data protection principles, all data processing must have a valid legal basis.
Contractual Obligation
When you registered with goldbit, you agreed to our Terms and Conditions. Processing certain data — such as managing your account and handling payments — is necessary to fulfil that agreement.
Your Consent
In certain cases, we collect data based on your explicit consent — for example, for marketing communications. This consent can be withdrawn at any time.
Legal Obligation
Certain data must be retained to meet financial transaction record-keeping requirements, KYC verification obligations, and anti-money laundering regulations.
Legitimate Interests
Processing certain data to prevent fraud, maintain platform security, and improve service quality is part of our legitimate interest — carried out without compromising your privacy.
5Data Storage, Security & Retention
This section explains in detail how long your data is retained and how it is kept secure.
Security Measures
- SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
- Data Encryption: Stored data is kept encrypted.
- Access Controls: Only authorised staff may access data, and only as required.
- Regular Audits: Regular audits are conducted to identify and address security vulnerabilities.
- Data Backup: Regular backups are maintained to ensure no data is lost.
Retention Period
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Obligation |
| Financial Transactions | 7 Years | Financial Regulatory Laws |
| KYC Documents | 5 years after account closure | Verification Records |
| Gaming History | Duration of active account + 2 years | Dispute Resolution |
| Log Files (IP, Browser) | 6 Months | Security Analysis |
| Support Contact | 2 Years | Service Improvement |
6Cookies & Tracking Technologies
Cookies are small text files stored in your browser. goldbit uses cookies to keep the platform running smoothly and to enhance your experience.
Cookie Type
Essential Cookies
Essential for the site to function. Maintains login sessions, security tokens, and language preferences. Disabling these will prevent the site from working correctly.
Analytics Cookies
To understand which parts of the site are most used — statistics are collected without identifying you personally. You can disable these.
Preference Cookies
Used to remember your language, theme, and other preferences. Without these, you would need to reconfigure your settings every time you visit.
Cookie Controls
You can manage cookies through your browser settings. Most browsers offer cookie management options under the Tools or Settings menu. Please note that disabling essential cookies may affect the proper functioning of the site.
7Your Rights Over Your Data
Goldbit respects your right to control your personal data. Your key rights are outlined below, along with guidance on how to exercise them.
Right of Access
You have the right to know what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing
You may request that data processing be restricted under certain circumstances.
Right to Data Portability
You may request a copy of your data in a structured, portable format.
Right to Object
You have the right to object to the processing of your data for specific purposes.
How to Exercise Your Rights
To exercise any of the rights listed above [email protected]Email us with the subject line "DATA REQUEST" and clearly state which right you wish to exercise. We typically respond within 30 days.
8Protection of Minors' Data
Goldbit strictly prohibits providing services to anyone under the age of 18. This is not simply a legal obligation — we are genuinely committed to protecting children and young people.
- Goldbit does not intentionally collect any data from individuals under the age of 18.
- If a minor is found to have created an account and this is brought to our attention, that account and all associated data will be deleted immediately.
- If a parent or guardian discovers that their child has been using goldbit, please contact us immediately at [email protected].
- An active KYC process is in place to verify user age.
9International Data Transfers
Goldbit uses international service providers. As a result, your data may sometimes be stored or processed on servers located in other countries.
Security Measures
- Regardless of where your data is transferred, the same standard of privacy protection is maintained.
- Data protection obligations are included in all agreements with third parties.
- GDPR-aligned practices are followed where applicable.
10Privacy Policy Updates
Goldbit may update this Privacy Policy from time to time. If changes are made, here is how we will let you know:
- The "Last Updated" date at the top of this page will be revised.
- You will be notified at your registered email address of any significant changes.
- Continued use of the site after an updated policy is published will be considered acceptance of the new policy.
- If you do not agree to the updated policy, you may request account closure.
Check back on this page from time to time to stay informed of any updates.
11Contact & Privacy Complaints
If you have any questions, concerns, or complaints about our privacy policy, please get in touch with us.
Contact via Email
For general enquiries or data access requests: [email protected]
Including "PRIVACY" in the subject line will help us prioritise your request faster.
Data Deletion Request
If you wish to have your data deleted: [email protected]
Write "DATA DELETION REQUEST" in the subject line.
We typically respond within 30 days. Complex requests may take a little longer — in which case, we will keep you informed.
Encryption
All data is SSL encrypted.
Sale of Data
We never sell any data.
Response Time
Within 30 days of a data request.
Your Rights
6 key rights over your data.
How goldbit Keeps Your Data Secure: At a Glance
Technical Security
- HTTPS & SSL/TLS Encryption
- Server-Side Data Encryption
- Regular Security Updates
- Failed Login Restrictions
- Session Timeout
Organisational Security
- Controlled Access to Data
- Staff Confidentiality Agreements
- Contractual obligations with third-party service providers
- Rapid response plan in the event of a data breach
- Data Minimisation Policy
Legal Protection
- GDPR-Compliant Practices
- Lawful Basis for Data Processing Ensured
- No Disclosure Without a Legal Order
- Defined Data Retention Periods
- User Rights Recognised
What You Can Do Yourself
- Use a Strong Password
- Do not share your password with anyone
- Log out on shared devices
- Report Any Suspicious Activity
- Clear your browser cache after using the site
Goldbit Privacy & Account FAQs
Responsible Gaming Guidelines
Casino games and Sports Betting are entertainment activities for adults — not a source of income. Set a budget to avoid problem gambling, and never chase your losses by placing further bets. For support, Responsible Gaming Page View.
If our Privacy Policy puts your mind at ease, go ahead and get started with goldbit.
Goldbit is committed to protecting your data. We never sell your information, offer false odds, or promise miraculous wins. Enjoy Live Casino, slots, Sports Betting — all responsibly.
For users aged 18+. By registering, you are considered to have agreed to the privacy policy and terms & conditions.